Your Privacy, Plain and Simple
We know privacy policies can be a bit dry, but this bit is important. It tells you exactly how Cymru Cashflow, your local financial course based at 100 Victoria St, Cardiff, handles your personal information. We're not a big corporate giant; we're just Huw, Carys, and Dafydd (and the rest of the team) doing our best to help folks in Wales get sorted with their money. We promise to be clear and keep your details safe, just like we'd want our own kept.
What Sort of Info Do We Pick Up?
When you sign up for our course, join our mailing list, or get in touch with us, we collect some basic details. This usually includes your name, email address, phone number (if you give it to us), and your payment information if you're buying a course. We need this to get you sorted.
When you visit our website, like most sites, we also gather a bit of technical info. This might be your computer's IP address and how you move around our site. We use this to see what's working and what's not, so we can make things better for everyone.
How We Use Your Details
We use your information for straightforward reasons. Mainly, it's to make sure you get the course materials, updates, and support you've paid for. We also use it to:
- Send you emails about new courses or tips, but only if you've told us that's alright.
- Answer your questions when you contact us at [email protected].
- Improve our website and services, so they're easier and more helpful for people in places like Cardiff and beyond.
- Stick to any legal rules we have to follow, like for tax records here in the UK.
Do We Share Your Info?
Look, we're a local business, not some big firm selling your data. We don't sell your personal details to anyone. Full stop.
However, we do sometimes use other trusted companies to help us run things. For example, we use a secure payment processor to handle course fees. We might also use services for sending emails or hosting our website. These companies only get the info they need to do their job, and they're bound to keep it just as safe as we do. We pick our partners carefully.
The only other time we might share your info is if the law absolutely requires us to, like if a court order tells us to.
Keeping Your Info Safe
We take keeping your information private very seriously. We use common security methods to protect your details from being accessed by the wrong people or getting lost. This includes things like secure connections for our website and keeping our systems up to date.
While we do our best, no online system is 100% foolproof. But we're always working to keep your data protected here at Cymru Cashflow.
Your Rights Over Your Data
You've got rights when it comes to your personal information. If you want to know what details we hold about you, just ask. You can also ask us to correct anything that's wrong or out of date. In some cases, you can even ask us to delete your information.
If you've signed up for our marketing emails and fancy stopping them, that's easy too. Just click the 'unsubscribe' link at the bottom of any email from us. Or, you can just drop us a line at [email protected], and we'll sort it out for you.
About Cookies
Like most websites you visit, we use small files called 'cookies'. These are tiny bits of information stored on your computer or phone. They help our website work properly, remember your preferences, and let us see which parts of our site people find most useful.
You can usually choose to turn off cookies in your web browser settings if you prefer. Just remember that some parts of our website might not work quite right without them.
Changes to This Policy
We might need to update this Privacy Policy from time to time. This could be because of new laws or changes in how we do things. When we do, we'll always put the updated version here on this page, and we'll change the 'Last Updated' date at the top.
Get in Touch
If you have any questions about this Privacy Policy or how we handle your information, please don't hesitate to contact us:
- Email: [email protected]
- Phone: +44 29 2046 0442
- Post: Cymru Cashflow, 100 Victoria St, Cardiff CF10 1FG, UK
We're happy to explain things in more detail.